This webpage is for students at Umeå University in need of IT support. Before contacting us via the servicedesk form, please check the Manual website if there is a manual for your problem or question.
All students at Umeå University have to change their password linked to their UMU ID and install multi-factor authentication (MFA) on their student account. This is done to increase security and reduce the risk of unauthorised access.
Does your problem has anything to do with a planned or ongoing operational disruptions? Swedish only.
Have you forgotten you password or need to change you current one? Please use our password tool.
Before you contact Servicedesk you can search for instructions and help on the university's website Manual.
Call us weekdays between 8.30 - 16.30 at 090-786 63 00
Visit us weekdays between 8.30 - 16.00 at Infocenter, Universum.
