Umeå University ranked 1st in International Student Satisfaction - in Sweden and Europe!

International students at Umeå University have spoken and are being heard loud and clear that they are the most satisfied in Sweden with their overall experience for the third consecutive year. This time, they gave the highest satisfaction response of all participating universities in Europe.

Top overall satisfaction ranking and in many categories 

Umeå University received a first place overall average satisfaction ranking* in Sweden and Europe by international students according to the latest International Student Barometer, a volunatary questionnaire conducted at a total of 178 universities in 13 countries (including 8 in Sweden) in autumn 2013.

Umeå University had the highest overall satisfaction ranking in Sweden for the ISB survey given in 2011 and 2012, making this the third consecutive year it has topped the survey.

Furthermore, Umeå University received the highest marks of all participating universities in the world for its campus environment, support staff helpfulness, English skills of its support staff, and finding other friends upon arrival.  Umeå University was ranked first in Sweden in 21 categories, and first in Europe in 10 categories.

Umeå University ISB Autumn Wave 2013 Ranking Sheet Highlights
Category Satisfaction % Sweden Rank 
Global Rank
(top 12 placement)  
European Rank
LEARNING AVERAGE** 88% 1st 12th 1st
Technology 96% 1st 3rd 2nd
Class Size 96% 1st 3rd 1st
Physical Library 94% 1st 5th 2nd
Virtual Learning 94% 1st 6th 2nd
Laboratories 94% 1st 5th 2nd
Research 91% 1st 10th 4th
Good Teachers 85% 1st 4th
LIVING AVERAGE** 80% 1st 6th 1st
LIVING OVERALL*** 90% 1st  4th 1st
Campus Environment 97% 1st 1st 1st
Campus Buildings 95% 1st  2nd 2nd
Sport Facilities 92% 1st 2nd 2nd
Social Activities 89% 1st 2nd 1st
Host Friends 74% 1st 4th
SUPPORT AVERAGE** 93% 1st 2nd
SUPPORT OVERALL*** 92% 1st 3rd
Support Staff Helpfulness 97% 1st 1st 1st
Graduate School 97% 1st 1st
English of Support Staff 97% 1st 1st 1st
Student Advisory 94% 1st 7th 2nd
Health Centre 93% 1st 2nd
Residential Assistants 92% 1st 10th 1st
Accomodation Office 92% 1st 2nd 1st
ARRIVAL AVERAGE** 85% 3rd 3rd
Other Friends 96% 1st 1st 1st
Accomodation Office 91% 1st 2nd 1st

*Umeå University had the highest overall average score of participating universities in Sweden when factoring all questions included in the ISB survey, which can be seen as the most accurate indicator of overall student satisfaction.

**Average of all question elements asked in the relevant section.

***A single question where respondents are asked to rate their overall experience for support before seeing any of the elements, e.g. “Overall, how satisfied are you with the SUPPORT at this stage in the year?”

91% Recommendation Rate

Highly recommended: 91% of survey respondents would recommend people to apply to Umeå University (2nd in Sweden, 3rd in Europe, 9th of all institutions).

About the International Student Barometer

International Student Barometer™ Partner - The Global Benchmark for the Student Experience

The ISB survey was developed and administered by the International Graduate Insight Group (i-graduate) - an independent benchmarking and research service - and has been responded by exchange students and other international students. A total of 143,952 students from 178 institutions in 13 countries participated in the International Student Barometer survey during October to December of 2013. Eight were not included in the benchmark ranking due to a low student reponsse rate.

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Page Editor: Communications Office

ISB Autumn 2013 Participants

178 institutions from 13 countries*

China (Hong Kong)
New Zealand
United Kingdom
United States of America

*170 institutions met the miminum response rate requirement to be included in the benchmark.

Participating institutions in Sweden

  • Lund University
  • Chalmers University of Technology
  • Karolinska Institute
  • Uppsala University
  • Jönköping University
  • Linköping University
  • Stockholm University
  • Umeå University

Most Satisfied Students in Sweden - 2011 & 2012

Sweden's Most Satisfied International Students

Umeå University was ranked first in Sweden for overall satisfaction by students in 2011 & 2012 who partcipated in the International Student Barometer survey. 

Click the photo above to see the film from 2011!