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Umeå University ranked 1st in Europe for International Student Satisfaction

International students at Umeå University have spoken - and have been heard - that they are the most satisfied in Europe with their overall experience. This is also the fifth consecutive year that Umeå placed first in Sweden!

Top satisfaction rankings in: Learning, Living, Support and Arrival

Umeå University received a first place overall satisfaction ranking in Europe by international students according to the latest International Student Barometer, a voluntary questionnaire conducted at a total of 159 higher education institutions in 18 countries during the autumn of 2015.

This is the fifth consecutive year in which Umeå University had the highest overall satisfaction ranking among participating institutions in Sweden.

Furthermore, Umeå University received the highest marks of all participating universities in the world for its sports facilities, campus environment, social activities, campus buildings and international classroom. Umeå University was ranked first in Europe in 35 of the 78 sub-categories (individual questions).

Umeå University ISB Autumn Wave 2015 Ranking Sheet Highlights
Category Satisfaction % European Rank
OVERALL SATISFACTION AVERAGE* 86.5% 1st
OVERALL SATISFACTION** 92.7% 1st
LEARNING AVERAGE* 87.2% 1st
LEARNING OVERALL** 85.1% 2nd
Learning support 90.8% 1st
Assessment 90.7% 1st
Good teachers 88.8% 1st
Course content 87.6% 1st
Marking criteria 87.3% 1st
Performance feedback 84.0% 2nd
Course organisation 83.1% 1st
Multicultural 94.6% 1st
Language support 93.3% 1st
Class size 91.5% 1st
Topic selection 88.3% 1st
Online library 93.8% 1st
Technology 93.7% 2nd
Virtual learning 92.7% 2nd
Physical library 92.3% 2nd
LIVING AVERAGE* 81.9% 1st
LIVING OVERALL** 87.6% 1st
Accomodation quality 95% 1st
Accomodation cost 93% 1st
Making other friends 93.7% 1st (global)
Sport facilities 92.4% 1st (global)
Social activities 89.4% 1st
International classroom 87.9% 1st (global)
Social faclilties 87.0% 1st
Good contacts 82.4% 1st
Campus environment 97.1% 1st (global)
Good place to be 96.9% 1st (global)
Safety 96.5% 1st
Campus buildings 95.1% 1st (global)
Eco-friendly attitude 93.0% 1st
SUPPORT AVERAGE* 92.4% 1st
SUPPORT OVERALL** 88.8% 2nd
International Office (Central) 97.6% 1st
International Office (Faculty) 97.5% 1st (global)
Fees department 96.0% 1st
IT support 95.6% 2nd
Accomodation Office 92.5% 1st
Residential assistants 91.3% 1st
Catering 89.7% 2nd
ARRIVAL AVERAGE* 84.5% 2nd
ARRIVAL OVERALL** 89.8% 1st
Formal welcome 92.6% 1st
Local orientation 91.4% 1st
Meeting staff 91.3% 2nd
Social activities 90.8% 1st
Accomodation Office 90.7% 1st
Institution orientation 90.6% 3rd
First night 84.0% 1st
Study sense 83.8% 2nd

*Average of all question elements asked in the relevant section.

**A single question where respondents are asked to rate their overall experience  before seeing any of the elements, e.g. “Overall, how satisfied are you with the SUPPORT at this stage in the year?”

About the International Student Barometer

International Student Barometer™ Partner - The Global Benchmark for the Student Experience
www.i-graduate.org/

The ISB survey was developed and administered by the International Graduate Insight Group (i-graduate) - an independent benchmarking and research service - and has been responded by exchange students and other international students. A total of 141,628 students from 159 institutions in 18 countries participated in the ISB survey during October to December of 2015. Institutions from the United Kingdom were excluded from the global and European benchmark.


Page Editor: Communications Office
2016-03-18

ISB Autumn 2015 Participants

159 institutions from the following countries:

Australia
Brunei
Canada
China (incl. Hong Kong)
Germany
Ireland
Italy
Malaysia
Netherlands
New Zealand
South Africa
Spain
Sweden
United Kingdom
United States of America


Student Voices

Highly Recommended

87% of survey respondents would recommend people to apply to Umeå University. This was a 1st place ranking in Europe and 10th place globally.