Umeå University ranked 1st in Sweden for International Student Satisfaction - Again!

International students at Umeå University have spoken - and have been heard - that they are the most satisfied in Sweden with their overall experience for the fourth consecutive year!

Top overall satisfaction ranking: 1st in Learning, Living, Support and Arrival

Umeå University received a first place overall average satisfaction ranking* in Sweden by international students according to the latest International Student Barometer, a voluntary questionnaire conducted at a total of 209 higher education institutions in 18 countries (including six in Sweden) in autumn 2014.

Umeå University had the highest overall satisfaction ranking in Sweden for the ISB survey given in 2011, 2012 and 2013, making this the fourth consecutive year it has topped the survey.

Furthermore, Umeå University received the highest marks of all participating universities in Europe for its sports facilities and accomondation office during arrival.  Umeå University was ranked first in Sweden in 23 sub-categories, and among the top three in Europe in 12 sub-categories.

Umeå University ISB Autumn Wave 2014 Ranking Sheet Highlights
Category Satisfaction % Sweden Rank 
European Rank
LEARNING AVERAGE** 88% 1st 2nd
LEARNING OVERALL*** 91% 1st 1st
Learning Support 93% 1st 4th
Class Size 94% 1st 3rd
Language Support 92% 1st 3rd
Topic Selection 90% 1st 5th
Technology 94% 1st 6th
Physical Library 91% 1st 3rd
LIVING AVERAGE** 81% 1st 2nd
LIVING OVERALL*** 88% 1st  4th
Other Friends 95% 1st 3rd
Sport Facilities 93% 1st  1st
Social Activities 90% 1st 3rd
Host Culture 88% 1st 9th
Host Friends 74% 1st 5th
SUPPORT AVERAGE** 91% 1st 8th
SUPPORT OVERALL*** 91% 1st 8th
IT Support 95% 1st 5th
Catering 91% 1st 6th
Accomodtion Office 90% 1st 2nd
Health Centre 87% 1st 15th
ARRIVAL AVERAGE** 85% 1st 5th
ARRIVAL OVERALL*** 90% 1st 3rd
University Orientation 96% 1st 6th
Accomodation Office 90% 1st 1st
Local Orientation 89% 1st 5th
Study Sense 89% 1st 4th
Meeting Staff 88% 1st 6th
First Night 88% 1st 3rd
Social Activities 87% 1st 4th
Host Friends 76% 1st 6th

*Umeå University had the highest overall average score of participating universities in Sweden when factoring all questions included in the ISB survey, which can be seen as the most accurate indicator of overall student satisfaction.

**Average of all question elements asked in the relevant section.

***A single question where respondents are asked to rate their overall experience  before seeing any of the elements, e.g. “Overall, how satisfied are you with the SUPPORT at this stage in the year?”

91% Recommendation Rate

Highly recommended: 91% of survey respondents would recommend people to apply to Umeå University.

About the International Student Barometer

International Student Barometer™ Partner - The Global Benchmark for the Student Experience

The ISB survey was developed and administered by the International Graduate Insight Group (i-graduate) - an independent benchmarking and research service - and has been responded by exchange students and other international students. A total of 164,863 students from 209 institutions in 18 countries participated in the International Student Barometer survey during October to December of 2014. Institutions from the United Kingdom were excluded from the global and European benchmark.

Page Editor: Communications Office

ISB Autumn 2014 Participants

209 institutions from 18 countries

China (incl. Hong Kong)
New Zealand
United Kingdom
United States of America

Participating institutions in Sweden

  • Umeå University
  • Karolinska Institute
  • Chalmers University of Technology
  • Jönköping University College
  • Linköping University
  • Linnaeus University