Service and Support for Students

Welcome to Umeå University! We would like to give you a helping hand as you settle in and begin your adventure here in Umeå.

To all incoming students,  please carefully read the following important information regarding your next steps before arriving in Umeå. See the 'Newly Admitted Student' link in the menu to the left.

Student Reception Desk
Student Reception Desk

When you arrive at campus, you may take part in the Orientation Course, which begins just before the start of each term. It is also a good idea to join the Buddy Programme where students meet each other and participate in Umeå's student life. The Buddy Programme arranges a variety of fun social activities, for example sports, parties and travel, or just having a "fika" with other students. 

If you need educational support due to a disability, please see our Support for Students with Disabilities page, and contact us before you start your studies at Umeå University, or as soon as possible.

The Study and Career Guidance staff can help you with your questions regarding student services and academic education. We will advise you on how to go about your studies.

Once you have arrived in Umeå, you can explore more of our Campus Services.

During your time as a student at Umeå University you can consult the Student Health Services if you have any health-related questions (mental and physical health or social and study issues). Also, learn about your rights and responsibilities during your stay.

You can find further information about most of these issues on the following pages. You can also find a great deal of information in the 'Survival Guide' for exchange and international students.

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Related Information

Campus Services

The Student Reception Desk and Telephone Hours

Summer 2014 (June 23 - August 8): Student Reception Desk and telephone hours

Student Reception Desk

Monday -Friday


Phone hours

090-786 88 00

Monday -Friday

10.00-11.30 and

Drop-in hours
Study and Career Guidance
from August 11



Visiting address:

Student Reception Desk
Administration Building, Level 3

Postal address:

Student Reception Desk
Umeå University
901 87 Umeå