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Service and Support for Students

Welcome to Umeå University! We would like to give you a helping hand as you settle in and begin your adventure here in Umeå.

To all incoming students,  please carefully read the following important information regarding your next steps before arriving in Umeå. See the 'Newly Admitted Student' link in the menu to the left.

When you arrive at campus, you may take part in the Orientation Course, which begins just before the start of each term. It is also a good idea to join the Buddy Programme where students meet each other and participate in Umeå's student life. The Buddy Programme arranges a variety of fun social activities, for example sports, parties and travel, or just having a "fika" with other students. 

If you need educational support due to a disability, please see our Support for Students with Disabilities page, and contact us before you start your studies at Umeå University, or as soon as possible.

The Study and Career Guidance staff can help you with your questions regarding student services and academic education. We will advise you on how to go about your studies.

Once you have arrived in Umeå, you can explore more of our Campus Services.

During your time as a student at Umeå University you can consult the Student Health Services if you have any health-related questions (mental and physical health or social and study issues). Also, learn about your rights and responsibilities during your stay.

You can find further information about most of these issues on the following pages. You can also find a great deal of information in the 'Survival Guide' for exchange and international students.


Page Editor: Student Services
2013-06-05

Related Information

Campus Services

The Student Reception Desk Hours

Regular opening hours:

Reception Mon, Tue, Thu 8.00-16.00
Wed 9.30-16.00
Fri 8.00-15.00
Drop-in study counselling Mon, Wed 13.00-14.30
Tue, Thu 10.00-11.30
Fre No drop-in
Phone hours Mon, Wed, Fri 10.00-11.00
Tue, Thu 14.00-15.00
In June, we are closed as follows below:
June 6, 7 and 21 Reception closed and no phone hour
June 12 and 13 Reception open but no phone hour

Summer opening hours June 24 - August 9 (Please note: closed for lunch between 11.30-12.00)
Reception Mon-Fri 9.00-15.00
Phone hours Mon-Fri 10.00-11.00
Phone hours Mon-Fri 13.00-14.00

Phone number: +46 90 786 88 00

Visiting address:

Student Reception Desk
Administration Building, Level 3

Postal address:

Student Reception Desk
Studentcentrum
Umeå University
901 87 Umeå