If something goes wrong, the Infocenter is here to help
The university is a big place that can sometimes be a bit tricky to find your way around and understand. We will help you.
How do I get an Umu ID? When does the semester actually start? At the Infocenter you will find answers to all questions you may have during your first few weeks as a new student.
ImageMattias Pettersson
Umeå University has close to 50 departments, over 4,000 employees and 30,000 students. This means that things can work differently within different parts of the University. Instead of spending your time and energy on trying to understand the organisation, we have gathered knowledge and guidance in one place – Infocenter.
Infocenter – in the middle of the Universum Building
You will find the Infocenter reception desk in the middle of Campus Umeå, in the building called Universum. Here, you can get support and answers to all the questions you may have to get through your first weeks as a new student.
At Infocenter, you collect your Umu card, get help with your Umu-id, or with finding your way around the premises. We can answer most questions, and if we do not have an answer right away, we know where and how you can get it.
In our premises, you will also find study counsellors, nurses and social counsellors who can help and support you.