Servicedesk
This webpage is for employees and visitors at Umeå University in need of IT support. Before contacting us via the servicedesk form, please check the Manual website if there is a manual for your problem or question.
or fill in your contact information
Call or visit Servicedesk
Normal opening hours
Drop-in visits weekdays from 8.30 am to 4 pm
Phone support/web form weekdays: 8:30 a.m. - 4:00 p.m
We are located in Infocenter.
Call us: 090-786 63 00
Opening hours ITS Servicedesk this summer:
June 2 – June 18
Drop-in: 09:00 – 15:00
Phone hours: 08:30 – 16:00
June 19
Drop-in: 09:00 – 12:00
Phone hours: 08:30 – 14:00
June 23 – August 8
Drop-in: Closed, visits by appointment only
Phone hours: 09:00-12:00 and 13:00-16:00
August 11 – August 22
Drop-in: 09:00 – 15:00
Phone hours: 08:30 – 16:00
Instructions and help in Manual
The Manual contains faq, instructions and help for some of the systems and tools available.
Administrative tools
Install backup, activate your account and other administrative tools are available at the intranet Aktum.
Latest update: 2025-06-19