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General study guidance

You can contact a general study counsellor at the Student Services Office for general study information, and guidance for educational choices.


The general study counsellors may help you with 

  • information about studies offered at Umeå University;
  • information about entry requirements and the selection process;
  • general information about degree regulations;
  • study guidance for educational choices;
  • general questions about studies abroad.

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor

  • to get study information or to start an individual guidance process;
  • if needed, longer sessions can then be booked with the study counsellor.

Digital drop-in

Tuesdays 12:00-13:30

Connect to the Zoom room here

When you click the link, you will first enter a waiting room in Zoom. When it is your turn, you will be invited to an individual meeting with one of our study counsellors.

Please note that we are closed on:

  • 11 November
  • 23 December

Telephone

Thursdays 12:00–13:00

Call us at +46 90 786 72 70.

If there are many incoming calls, you will be placed in a queue. 

Please note that we are closed on:

  • 27 November
  • 11 December

Drop-in on Campus Umeå in Infocenter

Wednesdays 12:00-13:30

Find your way to our waiting room in Infocenter.

Please note that we are closed on:

  • 5 November
  • 26 November

Book an online meeting or a telephone meeting

Book an online meeting or a telephone meeting here

You can book appointments up to 7 days in advance. If no available appointments are visible, it is currently fully booked. Available appointments are released continuously and sometimes at short notice due to cancellations. Remember that you are always welcome to contact us during telephone or drop-in hours.

Important information:
Save the confirmation email you receive on your booking! If you have booked a digital meeting, the link to the meeting is in that email. The confirmation email also includes a link that you can use if you want to reschedule or cancel your appointment.

If you cannot find the confirmation email in your inbox, please check your spam filter. Add the sender to your safe list to make sure you receive further emails.

Send us a written question

Please use the contact form below to describe and submit your question.

Contact form

The University is a public authority. Messages that you submit here are stored in accordance with Swedish law. Read more at umu.se/en/gdpr about how we process personal data.

 

Latest update: 2025-10-30

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