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General study guidance

You can contact a general study counsellor at the Student Services Office for general study information, and guidance for educational choices.


The general study counsellors may help you with 

  • information about studies offered at Umeå University;
  • information about entry requirements and the selection process;
  • general information about degree regulations;
  • study guidance for educational choices;
  • general questions about studies abroad.

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor

  • to get study information or to start an individual guidance process;
  • if needed, longer sessions can then be booked with the study counsellor.

Extended opening hours 15 September - 15 October

The application deadline for programmes and courses starting this autumn is soon coming up. Therefore, we have extended telephone hours, digital drop-in and drop-in hours in Infocenter. Read more below.

Digital drop-in

Extended digital drop-in hours 15 September - 15 October:

Tuesdays 12:00-13:30
Fridays 12:00-13:30
Wednesday 15 October 14:00-15:30

Regular digital drop-in hours: 

Tuesdays 12:00-13:30

Connect here

When you click the link, you will first enter an individual waiting room. We will then invite you to the meeting, one visitor at a time.

When you visit us via digital drop-in, we have the ability to share screens, which can be advantageous for showing web pages or documents.

Closed on following days:

  • 11 November
  • 23 December

Telephone

Extended phone hours 15 September - 15 October:

Mondays 14:00-15:00
Thursdays 12:00-13:00

Regular telephone hours:

Thursdays 12:00–13:00

Call us at +46 90 786 72 70

If there are many incoming calls, you will be placed in a queue. 

Closed on following days:

  • 27 November
  • 11 December

Drop-in on Campus Umeå in Infocenter

Extra drop-in in Infocenter 13 - 15 October:

Monday 13 October 9:00-10:30
Tuesday14 October 9:00-10:30
Wednesday 15 October 12:00-15:30

Regular drop-in hours:

Wednesdays 12:00-13:30

Find Infocenter

Closed on following days:

  • 5 November
  • 26 November

Book an online meeting or a telephone meeting 

Here, you can book digital meeting. If no available appointments are visible, it is currently fully booked. You are then welcome to contact us by phone or visit us during our drop-in hours.

Save the confirmation email on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting when you have booked a digital meeting. Please check your spam filter if you cannot find the confirmation email. Add the sender to your safe list to make sure you receive further emails.

You can book a meeting 7 days in advance. Available appointments are released continuously and sometimes at short notice due to cancellations.

Book an online meeting or a telephone meeting

Send us a written question

Please use the contact form below to describe your question.

Contact form

The University is a public authority. Messages that you submit here are stored in accordance with Swedish law. Read more at umu.se/en/gdpr about how we process personal data.

 

Latest update: 2025-10-10

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