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Infocenter is here to help

Umeå University has close to 50 departments, over 4,000 employees and 30,000 students. This means that things can work differently within different parts of the University. Instead of spending your time and energy on trying to understand the organisation, we have gathered knowledge and guidance in one place – Infocenter.

Internationella Studenter

Image: Simon Jönsson


Find Infocenter

Infocenter is found in the Universum Building in the middle of Campus Umeå. Find Infocenter on the map

At Infocenter, you can collect your UMU card, get help with your UMU ID, or with finding your way on campus. Infocenter can answer most questions, and if we do not have an answer right away, we know where and how you can get it.

In our premises, you will also find:

Opening hours and relocation in summer 2026

Infocenter will be located in Universum until 18 June. During week 25 (15-19 June), access to services may be more limited because Infocenter will be moving to floor 2 in Aurora. The move is expected to be completed in early July, but the exact timetable has not yet been confirmed.

Find Infocenter in Universum

Find the other services currently situated in Universum during the refurbishment

Regular opening hours

The reception in Infocenter is open Monday to Friday regular weekdays.
Visiting hours: Infocenter: 08:30–16:00

Telephone hours: 08:30–16:00
Phone number: +46 90-786 50 00

Different opening hours during the summer

8–19 June
Telephone hours: 08:30–16:00
The reception in Infocenter: 09:00–15:00
19 June (Midsummer Eve): closed

22 June–7 August
Telephone hours: 10:00–14:00
The reception in Infocenter: closed

10–14 August
Telephone hours: 10:00–14:00
The reception in Infocenter: 09:00–15:00

17–21 August
Telephone hours: kl. 08.30–16.00
The reception in Infocenter: kl. 09.00–15.00

From 24 August
Regular opening hours apply.

Send us a message

We will be answering enquiries via the contact form throughout the summer, but as we have a reduced team between 8 June and 21 August, it may take a little longer than usual to receive a reply during that period.

Send a message to Infocenter

Use the form to send a question or a message to Infocenter.

Contact form

The University is a public authority. Messages that you submit here are stored in accordance with Swedish law. Read more at umu.se/en/gdpr about how we process personal data.

Latest update: 2026-06-03

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Find your welcome information

All you need to know about the start of your course or programme.

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Frequently asked questions

FAQ about admission, selection results, accommodation and user account.