The general study counsellors may help you with
- information about studies offered at Umeå University;
- information about entry requirements and the selection process;
- general information about degree regulations;
- study guidance for educational choices;
- general questions about studies abroad.
We have a duty of confidentiality and do not pass on personal information without your consent.
Contact a general study counsellor
- to get study information or to start an individual guidance process;
- if needed, longer sessions can then be booked with the study counsellor.
Extended opening hours 15 September - 15 October
The application deadline for programmes and courses starting this spring is soon coming up. Therefore, we have extended telephone hours, digital drop-in and drop-in hours on Campus Umeå. Read more below.
New premises for the Study Guidance drop-in
From autumn 2026, the Study Guidance drop-in service will move to premises behind Aula Nordica. You can get there via the glass walkway from level 3 in Aurora..
You can find us on the digital map over Campus Umeå.
The relocation is due to the refurbishment of Universum 2026-2028.
Digital drop-in
Regular opening hours: Tuesdays 12:00-13:30
Extended opening hours 18 September to 15 October:
- Tuesdays 12:00-13:30
- Fridays 9:00-10:30
- Wednesday 14 October 9:00-10:30.
When you click the link, you will first enter a waiting room in Zoom. When it is your turn, you will be invited to an individual meeting with one of our study counsellors.
Closed following days:
- 8 September
Telephone
Regular opening hours: Thursdays 12:00–13:00
Extended opening hours 21 September to 15 October:
- Mondays 9:00-10:00 and 12:00-13:00
- Thursdays 12:00-13:00
- Tuesday 13 October 9:00-10:00
- Thursday 15 October 9:00-10:00, 12:00-13.00, and 15.30-16.30.
Call us at +46 90 786 72 70.
If there are many incoming calls, you will be placed in a queue.
Drop-in on Campus Umeå
Regular opening hours: Wednesdays 12:00-13:30
Extended opening hours 15 September to 15 October:
- Tuesdays 12:00-13:30
- Wednesdays 12:00-13:00
- Thursday 15 October 12:00-15:30.
Find your way to our waiting room
Book an online meeting or a telephone meeting
During the application period, from 15 September to 15 October, it is not possible to book an appointment with us via the website. Instead, you can contact us by phone or visit us during our drop-in sessions.
Book an online meeting or a telephone meeting here
You can book appointments up to 7 days in advance. If no available appointments are visible, it is currently fully booked. Available appointments are released continuously and sometimes at short notice due to cancellations. Remember that you are always welcome to contact us during telephone or drop-in hours.
Important information:
Save the confirmation email you receive on your booking! If you have booked a digital meeting, the link to the meeting is in that email. The confirmation email also includes a link that you can use if you want to reschedule or cancel your appointment.
If you cannot find the confirmation email in your inbox, please check your spam filter. Add the sender to your safe list to make sure you receive further emails.
Send us a written question
Please use the contact form below to describe and submit your question.
