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Syllabus:

Design and Environment for Service Management, 15 credits

The course is discontinued from 2021-09-08

Swedish name: Design och Miljö för Service Management
This syllabus is valid: 2011-08-29 valid to 2011-09-04 (newer version of the syllabus exists)
Syllabus for courses starting before 2011-09-04
Course code: 5ID141
Credit points: 15
Education level: First cycle
Main Field of Study and progress level: Industrial Design: First cycle, has only upper-secondary level entry requirements
Grading scale: Pass with distinction, Pass, Fail
Responsible department: Umeå Institute of Design (UID)

Literature

Valid from: 2011 week 35

This is service design thinking : basics - tools - cases
Stickdorn Marc, Schneider Jakob
Amsterdam : Bis Publishers : 2010. : 373 p. :
ISBN: 978-90-6369-256-8
Mandatory
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Designing services with innovative methods
Miettinen Satu, Koivisto Mikko
Helsinki : University of Art and Design : 2009 : 267 s :
ISBN: 978-952-5018-42-4
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Österlin Kenneth
Design i fokus för produktutveckling : varför ser saker ut som de gör?

ISBN: ISBN 978-91-47-08631-3
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Klarén Ulf
Vad färg är
Stockholm : HLS : 1996 : 88 s. :
ISBN: 91-7656-383-9 ; 210:00
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Typiskt typografiskt
Berndal Bo, Frigyes Paul
2. uppl. : Stockholm : Fischer : 1991 : 204, [1] s. :
ISBN: 91-7054-670-3 (inb.)
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