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Syllabus:

Operations Management D, 7.5 Credits

Swedish name: Operations Management D

This syllabus is valid: 2011-01-17 valid to 2011-01-23 (newer version of the syllabus exists)

Course code: 2FE052

Credit points: 7.5

Education level: Second cycle

Main Field of Study and progress level: Business Administration: Second cycle, has only first-cycle course/s as entry requirements

Grading scale: Pass with distinction, Pass, Fail

Responsible department: Business Administration

Contents

The overall aim of this course is to provide students with an understanding of operations and its management. The operations are the organization’s core activity that has to be managed, planned, and controlled in order to meet the interests of organizational stakeholders. The course takes its point of departure in the necessity to recognize the linkage between a company’s business idea and strategies, and operations management as a foundation for creating competitive advantages. The strategic perspective will be further developed when different levels of analysis of the organization of operations and typologies of operations are discussed. Thereafter, a more applied approach is introduced in which different models for designing, planning and controlling operations are introduced and evaluated. Concepts discussed in this part of the course include for example supply chain management, enterprise resource planning, lean operations, just in time, and total quality management. In this second part of the course, knowledge and skills developed in the first part of the course are applied and deepened. This is done by a) an individual work where students chose a topic, within the area of operations management, which they study in depth by focusing on contemporary research within the area, and b) a group case assignment where operations in a smaller company/ industry are designed and planned.

Expected learning outcomes

After completing the course, the student should be able: • to describe and discuss what impact different competitive strategies have on the organization and the management of operations • to apply and evaluate different models used for designing, planning and controlling operations • design and plan the operations in a smaller company • to reflect upon operational aspects of everyday practices • to search, evaluate and present scientific articles • to apply theories and concepts on practical problems and discuss practical solutions based on a theoretical foundation.

Required Knowledge

University: Courses in Business Administration (75 ECTS) At Basic level (A-level) and Intermediate level (B-level) a minimum of 60 ECTS in Management, Marketing, Accounting and Finance courses. At the C-level (Bachelor), a minimum 15 ECTS. Language: Students are required to have adequate knowledge of English corresponding to English B-level at Swedish Gymnasium, or, corresponding levels in internationally recognized tests of English proficiency such as the TOEFL - minimum score 550 on paper-based test and not below 4.0 on the TWE. Alternatively 213 on computer-based test or with Internet-based Test (iBT) Total score of 79 (Writing 17 or higher); IELTS Academic Training - minimum score 6.0 with no individual score below 5.0; or University of Cambridge/Oxford Certificate in Advanced English/Certificate of Proficiency/Diploma of English Studies as well as basic entrance requirements for higher studies in Swedish language proficiency if the course is taught in Swedish.

Form of instruction

The teaching methods consist of lectures, calculation exercises, and literature and case seminars. The first part of the course will be focused on of lectures and calculation exercises, whereas the second part of the course consists of more individual and group assignments.

Examination modes

The following grading system will be used: Pass with distinction (Väl godkänd, Vg, 75% or more), Pass (Godkänd, G, 50% or more) Fail (Underkänd, U, less than 50%). Examination consists of: • individual written exam encompassing 50% • individual written report and oral presentation of a topic chosen, encompassing 25%. • a written case report and presentation of the group work, encompassing 25%. In order to pass the course, the student must complete all parts of the examination i.e. reach 50% of the points of each part. To receive the grade pass with distinction, the student must reach at least 75% of the total points on the course. In case of failure on seminar participation or individual and group assignments, compensating assignments must be completed in accordance with instructions given on each occasion. Students who do not pass at the time of the normal written examination will be offered an opportunity to sit a further examination within 2-3 weeks. Beyond that, additional examination opportunities normally arise every academic year, one week prior to the start of the autumn term. When a student has failed an examination on two occasions, he or she has a right to have another grading teacher. A written request for an alternative examiner should be handed to the director of studies no later than two weeks before the next examination opportunity. Rules and regulations concerning the production of academic texts and correct referencing will be applicable to all written assignments. Guest lectures during the course might be used as basis for examination. Student who has passed an examination can not redo the examination to get a higher grading. Grades on the course are awarded when students have passed all examinations and compulsory course elements. Academic credit transfer. Academic credit transfers are according to the University credit transfer regulations.

Other regulations

This is a course at the D-level in a MSc-degree at Umeå University. The course can also be included in study programs in Business Administration and Economics at Umeå School of Business.

Literature

The literature list is not available through the web. Please contact the faculty.