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Umeå University
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Syllabus:

Interpersonal Communication in Law Enforcement Conflict Management, 7.5 Credits

Swedish name: Interpersonell kommunikation i polisiär konflikthantering

This syllabus is valid: 2023-01-02 and until further notice

Course code: 2UP007

Credit points: 7.5

Education level: First cycle

Main Field of Study and progress level: Police Work: First cycle, has at least 60 credits in first-cycle course/s as entry requirements

Grading scale: Three-grade scale

Responsible department: Unit of Police Work

Established by: Director of Police Education Unit at Umeå University, 2022-05-24

Literature

Valid from: 2023 week 4

Law enforcement interpersonal communication and conflict management : the IMPACT model
Fitch Brian D., Means Randy
Thousand Oaks, CA : Sage Publications : [2016] : xiii, 138 pages :
ISBN: 1506303374
Mandatory
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Jordan Thomas
Konflikthantering i arbetslivet : förstå, hantera, förebygg
Andra upplagan : Malmö : Gleerups : [2020] : 198 sidor :
ISBN: 9789151104522
Mandatory
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Rautalinko Erik
Samtalsfärdigheter : stöd, vägledning och ledarskap
Upplaga 3 : Stockholm : Liber : [2019] : 171 sidor :
ISBN: 9789147128303
Mandatory
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