Servicedesk
This webpage is for employees and visitors at Umeå University in need of IT support. Before contacting us via the servicedesk form, please check the Manual website if there is a manual for your problem or question.
or fill in your contact information
Call or visit Servicedesk
Opening hours this summer!
5 June: Closed
8 June: Phone support only, 8:30–11:00 (closed for the rest of the day)
9–18 June: Phone support and drop-in visits in temporary premises in Kunskapens hus, weekdays excluding public holidays, 8:30–16:00
19 June: Closed
22 June – 7 August: Phone support and scheduled visits in temporary premises in Kunskapens hus, weekdays excluding public holidays, 9:00–12:00 and 13:00–16:00
10 August: ITS Servicedesk reopens for phone support and on-site visits in Aurora, weekdays excluding public holidays, 8:30–16:00
Call us: 090-786 63 00
Instructions and help in Manual
The Manual contains faq, instructions and help for some of the systems and tools available.
Administrative tools
Install backup, activate your account and other administrative tools are available at the intranet Aktum.
Latest update: 2025-06-19