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Information for students, faculty and staff regarding COVID-19. (Updated: 15 April 2021)


Email and Office 365

As a student at Umeå University, you have access to the student email service Microsoft Office 365. You also have access to more Office 365 services for communication and collaboration with other students, for instance.


When activating your user account, you automatically get access to an email account in Office 365. Your email address will be

You can choose if you want to use this account when in contact with the University or if you would like to use a private account.

To change your primary email account, visit My Settings, log in using your Umu-id and choose My pages, Email settings in the main menu.

My Settings

Simplify your group work with Teams

Teams is a social collaboration tool that you can use to simplify your digital collaborations. You can create teams for example for your class or your project group. From your Team, you can organise your group work and communicate easily. You can use all the services in Office 365 through your team. What you can use Teams for:

  • Gather your classmates or teammates in a team
  • Communicate via the group chat
  • Have video calls with the entire or parts of the team
  • Store, organise and edit documents together
  • Structure your work and delegate tasks

You can access all services in Office 365 via the direct link

Other services included in Office 365

Manage your e-mail, calender and contacts in Outlook

You can store emails and attachments up to 50 GB, get access to calendars that you can share with others and an address book for your contacts. You can also easily connect the student email account with email clients in your computer, mobile phons and tablet.

Upload and store your files in OneDrive

You get 1 TB of storage space for your files. In Office 365, document management has enhanced with new features to facilitate collaboration with your fellow students. OneDrive allows you to synchronise your files with computers, mobile phones and tablets.

Word, Excel and Powerpoint

You can create and edit Word, Excel, PowerPoint and OneNote files directly via your web browser.

As a student at Umeå University, you also have the option to install Microsoft Office Pro on up to five computers, at no cost. To download the software, you need to be logged in to Office 365 with your user account at Umeå University (Umu-id). If you need help downloading and installing the software, there are instructions available through the link on this page.

Work together on digital Whiteboards

Whiteboard is a complement to the university's tools for digital meetings. The application facilitates digital collaborations as it makes it possible to create digital whiteboards where you can do post-its, write text, draw and mount pictures and documents. You can use it for example in:

  • Workshops
  • Project planning
  • Group discussions

Create surveys with Forms

With Forms you can create and share forms and surveys but also create reports. In Forms you can:

  • Create surveys, forms and polls
  • Invite participants to respond to the survey/form
  • Compile and evaluate the answers you receive
  • Export data to Excel to create analyses, charts, etc.

Other available apps in Office 365

  • OneNote is a digital notebook for writing and collecting your memos.
  • Planner is an app for structuring and distributing tasks.

Support and help for Office 365

If you need help with using Office 365 there are a few sources where you can find information: 

  • Umeå University's website for instructions - Manual. Here are answers to frequently asked questions and instructions on how to perform various tasks.
  • There is a lot of support available on the Microsoft Office 365 website.
  • If you have checked these pages but have not found an answer to your question - then contact Servicedesk.