Information for students, faculty and staff regarding COVID-19. (Updated: 4 June 2020)

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Email and Office 365

As a student at Umeå University, you have access to the student email service Microsoft Office 365. You also have access to more Office 365 services for communication and collaboration with other students, for instance.


When activating your user account, you automatically get access to an email account in Office 365 (and your email address will be "your Umu-id" It is up to you to decide if you want to use this account in your contact with the University or a private account. You are free to change primary email address to another address of your choice.

To change your primary email account, go to Servicedesk, log in using your Umu-id and choose My pages, Email settings in the main menu.

To Servicedesk

Other services included in Office 365

Access Office 365 through the link

Email, calendar and contacts (MS Outlook)

You can store emails and attachments up to 50 GB. You have access to calendars that you can share with others and an address book for your contacts. It is easy to connect your student email account with email clients in your computer, mobile phone and tablet.

Document storage (OneDrive)

You get 1 TB of storage space for your files. In Office 365, document management has enhanced with new features to facilitate collaboration with your fellow students. OneDrive allows you to synchronise your files with computers, mobile phones and tablets.

Collaboration workspace

Office 365 provides shared workspaces based on Microsoft SharePoint. Some of the services offered are advanced document management, personal customisations of layout and security settings for individual or project work.

Office software (MS Office)

You can create and edit Word, Excel, PowerPoint and OneNote files directly via your web browser.

As a student at Umeå University, you also have the option to install Microsoft Office Pro on up to five computers, at no cost. To download the software, you need to be logged in to Office 365 with your user account at Umeå University (Umu-id). If you need help downloading and installing the software, there are instructions available through the link on this page.

Support and help for Office 365

If you need help with Office 365, click the question mark in the software when you are logged in.