NEON
NEON
Neon is a non-emergency on demand mobility service designed to bridge the gap between home and hospital for all healthcare seekers. It is designed to have a minimal footprint on the road (smaller than a compact car), without compromising comfort of the passengers.
Neon has a high ceiling and low floor, so that it’s easy for people with limited mobility to enter and exit the vehicle. In the interior, seats are designed to face each other, in order to provide comfort and security for the patient and also enable the caregiver accompanying them. Neon is wheelchair accessible, with an ejecting ramp that meets at curb height. At the center of the vehicle, a rotating pedestal orients the wheelchair user to their seats, and an innovative locking mechanism secures them in place.
During their journey to the healthcare center, patients can have an on-route check up with the medical staff. Depending on the condition of the patient, the medical staff can activate the ‘Emergency mode’, where a blue cross illuminates on the exterior. With its many hygiene and accessibility features, Neon provides a seamless experience for the first mile of healthcare.
First mile of healthcare UID22
Background
Pain points
Moodboard
Ideation
Sketch ideation
Neon - Non emergency on demand mobility service
Spacious seating
Integrated hand sanitizer
Foot rest
Crutch holder
Wheelchair accessible
Self cleaning through UVC
Emergency mode
Summary