Image: Mattias Pettersson
Do you want to discuss your options before you decide what to study? Contact a general study counsellor at the Student Services. The general study counsellors can also help you with questions about requirements and application. Read more here about how we can help you.
We have a duty of confidentiality and do not pass on personal information without your consent.
During 2-16 October our telephone and drop-in hours are extended, to boost access to study counselling before deadline of application 16 October. Read more under each service below.
Digital drop-in
Fridays 13:00-14:00
When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.
Extended telephone hours 2-16 October
Monday - Friday 9:00-11:00 and 16:00-17:00
Regular telephone hours
Mondays and Fridays 11:00-12:00
Call us at +46 90 786 72 70
Drop-in on campus in Infocenter
Extended drop-in hours
Tuesdays, Wednesdays and Thursdays 12:00-14:00
Monday 16 October: 9:00-16:00
Regular drop-in hours
Tuesdays and Thursdays at 12:00-13:30
Book a digital meeting or a telephone meeting
Instead, our telephone and drop-in hours are extended during that period, to boost access to study counselling before deadline of application 16 October. Welcome to contact us through telephone or drop-in and we will help you further with your questions.
Here you can book digital meetings or telephone meetings with a general study counsellor.
Save the confirmation e-mail on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting if you have booked a digital meeting. Please check your spam filter if you can’t find the confirmation e-mail. Add the sender to your safe list to make sure you receive further e-mails.
You can book a meeting 14 days in advance. Available appointments are released continuously and due to cancellations sometimes at short notice.
Book a digital meeting or a telephone meeting here
Book a meeting in Infocenter on campus
Instead, our telephone and drop-in hours are extended during that period, to boost access to study counselling before deadline of application 16 October. Welcome to contact us through telephone or drop-in and we will help you further with your questions.
Here you can book a meeting with a general study counsellor, if you want to meet in Infocenter at Campus Umeå.
You will receive a confirmation e-mail on your booking – save the e-mail. That e-mail includes a link for rescheduling. Please check your spam filter if you can’t find the e-mail. Mark the sender as secure, to ensure that you get future e-mails.
If you are ill, please cancel your booking or contact us to reschedule to a digital meeting.
You can book a meeting 14 days in advance. If you can’t see any available appointments, it means we are currently fully booked. Available appointments are released continuously and due to cancellations sometimes at short notice.
Find your way to Infocenter, Campus Umeå
Please use the contact form below to describe your question.
What are your opinions about the web site of the Student Services' study guidance?
What are your opinions about the Student Services' study guidance?
At the department or study programme, there are study counsellors who are well-informed about the subject or programme you want to know more about. Contact them if you have more specific questions about a programme overview, course selections within a programme, the possibilities for placements or studies abroad, or about approved leave from studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.
To find contact information to study counsellors at your department please visit the department website here. You can also find contact persons for each course or programme in the on-line catalogue.