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Study guidance

If you are looking to start studying or already are a student, the university provides study guidance and counselling. Do you need individual guidance to help you plan your future studies? Do you want to discuss your options before you decide? Contact a study counsellor. Depending on the type of questions you have, there are different types of study counsellors available for you.

The study counsellors at the Student Services may help you with:

  • information about studies offered at Umeå University
  • information about application process, entry requirements, selection
  • regulations and admission procedures
  • individual guidance to help you plan your future studies
  • general questions about studies abroad

Contact a study counsellor at the Student Services


Telephone hours Monday–Thursday at 11:00-12:00  

Call us at +46 90 786 72 70

Closed for summer 7 July – 6 August. For questions about application, notification and qualifications during this period, please contact Infocenter, Umeå University or University Admissions Support Centre

Closed all holidays, weekends and days between a holiday and a weekend.

Digital drop-in in Zoom

Tuesdays and Thursdays at 14:00-15:00

Closed for summer 5 July – 13 August

Closed all holidays, weekends and days between a holiday and a weekend.

When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.

Connect to drop-in

Book an appointment

Due to vacation, there are no available appointments 25 June – 15 August.

You will receive a confirmation e-mail on your booking – save that e-mail. This e-mail includes a link for rescheduling and if you have booked a digital meeting it also includes a link to the meeting. Please check your spam filter if you can’t find the e-mail.

You can book an appointment 20 days in advance. If you can’t see any available appointments, it means we are currently fully booked. Available appointments are released continuously and due to cancellations sometimes at short notice.

Book appointment here

Send us a written question

Please use the contact form below to describe your question.



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Study counsellors for programmes and courses

At the department or study programme, there are study counsellors who are well-informed about the subject or programme you want to know more about. You may have questions about a programme overview, course selections within a programme, the possibilities for placements or studies abroad, or about approved leave from studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.

To find contact information to study counsellors at your department please visit the department website here. You can also find contact persons for each course or programme in the on-line catalogue.

Contact form

Your message will be sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. Our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.