Information for students, faculty and staff regarding COVID-19. (Updated: 29 October 2020)

Skip to content

Study guidance

If you are looking to start studying or already are a student, the university provides study guidance and counselling.

Due to COVID-19, all contact with our study counsellors will be held remotely. More information regarding this below.

Contact by telephone, digital drop-in in Zoom, or via the contact form

The study counsellors will help you sort out your immediate questions during a brief conversation by telephone or through video call in Zoom. You can also write your questions in the contact form below.  

When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in or call us during the telephone hours.

Telephone hours

Monday-Thursday 13:00-14:00

Call us at +46 90 786 72 70

Drop-in hours in Zoom

Tuesdays and Thursdays 14:00-15:00

Connect to drop-in

Closed all holidays, weekends and days between a holiday and a weekend.

Book an appointment

You may also book an appointment for in-depth guidance by sending a message using the contact form below. If doing so, please describe in the message the matter you want to address, and if you would prefer having the counselling session through video call (in Zoom) or telephone. Also, make sure to give us your phone number and email address in your booking request.


There are currently no upcoming events for this area. Do you want to see upcoming events for the entire university? Go to our calendar.

A study counsellor can help you with

  • information about studies offered at Umeå University
  • information about eligibility and admission procedures
  • evaluation of foreign upper-secondary education
  • individual guidance for you to be able to plan your future studies

Help us get better!

Have you been in contact with the study guidance by phone, Zoom or Skype? Please answer a few questions in this survey and help us get better. Thank you for your participation!

Study advisors for programmes and courses

If you have any questions about a degree programme or a single-subject course in your specific field of study, you are welcome to contact the study advisor in your department.

A study advisor provides more detailed information and guidance in relation to the department's own degree programmes and single-subject courses. For example, course selections within a programme, the course literature, exams, and options after studying a certain programme.

These study advisors are presented under "Contact Information" for each course or programme in the on-line catalogue (Master Programmes, Undergraduate Programmes and Courses).

Contact form

Your message is sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. We have discovered that our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.