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Study guidance

Do you want to discuss your options before you decide what to study? Contact a general study counsellor at the Student Services. The general study counsellors can also help you with questions about requirements and application. Read more here about how we can help you.

The general study counsellors may help you with:

  • information about studies offered at Umeå University
  • information about entry requirements and application
  • information about admission procedures and degree regulations
  • individual guidance to help you plan your future studies
  • general questions about studies abroad

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor


Telephone hours
Mondays and Wednesdays 11:00-12:00
Tuesdays and Thursdays 13:00-14:00

Call us at +46 90 786 72 70

Closed all holidays, weekends and days between a holiday and a weekend.

Digital drop-in in Zoom

Drop-in hours
Mondays 14:00-15:00

When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.

Connect to drop-in

During 24 January – 18 March a trainee from the Study Counsellor Programme will participate during our drop-in hours.

Closed all holidays, weekends and days between a holiday and a weekend.

Book a digital meeting or a telephone meeting

Here you can book digital meetings or telephone meetings with a general study counsellor.

Save the confirmation e-mail on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting if you have booked a digital meeting. Please check your spam filter if you can’t find the confirmation e-mail. Add the sender to your safe list to make sure you receive further e-mails.

You can book a meeting 20 days in advance. Available appointments are released continuously and due to cancellations sometimes at short notice.

Book a digital meeting or a telephone meeting here

Book a meeting on campus

Due to the ongoing pandemic, it is currently not possible to book meetings on campus.

Send us a written question

Please use the contact form below to describe your question.



There are currently no upcoming events for this area. Do you want to see upcoming events for the entire university? Go to our calendar.

Study counsellors for programmes and courses

At the department or study programme, there are study counsellors who are well-informed about the subject or programme you want to know more about. Contact them if you have more specific questions about a programme overview, course selections within a programme, the possibilities for placements or studies abroad, or about approved leave from studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.

To find contact information to study counsellors at your department please visit the department website here. You can also find contact persons for each course or programme in the on-line catalogue.

Contact form

Your message will be sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. Our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.