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Study guidance

Do you need individual guidance to plan your future studies? Maybe you are studying courses to reach a degree? Contact a general study counsellor at the Student Services. Read more here about how we can help you.

The general study counsellors may help you with questions about

  • how to plan your future studies
  • uncertainty about your current choice of education
  • entry requirements or selection rules and procedures
  • rights and obligations as a student or degree regulations
  • general questions about approved leave from studies or non-completion of studies
  • general questions about studies abroad

Contact a general study counsellor

Telephone

Telephone hours Monday–Thursday at 11:00-12:00

Call us at +46 90 786 72 70

Closed all holidays, weekends and days between a holiday and a weekend.

Digital drop-in

Drop-in hours Tuesdays and Thursdays at 14:00-15:00

Closed all holidays, weekends and days between a holiday and a weekend.

When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.

Connect to drop-in

Book an appointment

You will receive a confirmation e-mail on your booking – save that e-mail. This e-mail includes a link for rescheduling and if you have booked a digital meeting it also includes a link to the meeting. Please check your spam filter if you can’t find the e-mail.

You can book an appointment 20 days in advance. If you can’t see any available appointments, it means we are currently fully booked. Available appointments are released continuously and due to cancellations sometimes at short notice.

Book appointment here

Send us a written question

Please use the contact form below to describe your question.

Study counsellors for programmes and courses

A study counsellor in your department provides more detailed information and guidance in relation to the department's own degree programmes and single subject courses. For example, course selections within a programme, course literature, exams or specific questions about approved leave from studies or non-completion of studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.

To find contact information to study counsellors at your department please visit the department website here or your digital learning platform. You can also find contact persons for each course or programme in the on-line catalogue

Kalendarium

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Contact form

Your message will be sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. Our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.