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Study guidance

Do you need individual guidance to plan your future studies? Maybe you are studying courses to reach a degree? Contact a general study counsellor at the Student Services. Read more here about how we can help you.

The general study counsellors may help you with questions about

  • how to plan your future studies
  • uncertainty about your current choice of education
  • entry requirements or selection rules and procedures
  • rights and obligations as a student or degree regulations
  • general questions about approved leave from studies or non-completion of studies
  • general questions about studies abroad

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor

Closed during summer

4 July – 5 August: Telephone hours and digital drop-in closed. Welcome back 8 August.

20 June – 12 August: Drop-in in Infocenter closed. Welcome back 16 August.

You are welcome back in August to book meetings with a general study counsellor, using the links below. Available appointments are released 20 days in advance.

Please contact Infocenter if you have study related questions during this period. You can use the contact form below or call 090-786 50 00.

Telephone

Telephone hours: closed 4 July – 5 August
Mondays and Wednesdays 11:00-12:00

Call us at +46 90 786 72 70

Closed all holidays, weekends and days between a holiday and a weekend

Drop-in on campus

Drop-in hours in Infocenter at Campus Umeå: closed 20 June – 12 August
Tuesdays and Thursdays at 12:00-13:30

Closed all holidays, weekends and days between a holiday and a weekend

Digital drop-in

Drop-in hours: closed 4 July – 5 August
Mondays 14:00-15:00

When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.

Connect to drop-in

Closed all holidays, weekends and days between a holiday and a weekend.

Book a digital meeting or a telephone meeting

Here you can book digital meetings or telephone meetings with a general study counsellor.

Save the confirmation e-mail on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting if you have booked a digital meeting. Please check your spam filter if you can’t find the confirmation e-mail. Add the sender to your safe list to make sure you receive further e-mails.

You can book a meeting 20 days in advance. Available appointments are released continuously and due to cancellations sometimes at short notice.

Book a digital meeting or a telephone meeting here

Book a meeting on campus

Here you can book a meeting with a general study counsellor in Infocenter at Campus Umeå

You will receive a confirmation e-mail on your booking – save the e-mail. That e-mail includes a link for rescheduling. Please check your spam filter if you can’t find the e-mail. Mark the sender as secure, to ensure that you get future e-mails.

You can book a meeting 20 days in advance. If you can’t see any available appointments, it means we are currently fully booked. Available appointments are released continuously and due to cancellations sometimes at short notice.

If you are ill, please cancel your booking or contact us to reschedule to a digital meeting.

Book a meeting on campus here

Send us a written question

Please use the contact form below to describe your question.

Study counsellors for programmes and courses

A study counsellor in your department provides more detailed information and guidance in relation to the department's own degree programmes and single subject courses. For example, course selections within a programme, course literature, exams or specific questions about approved leave from studies or non-completion of studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.

To find contact information to study counsellors at your department please visit the department website here or your digital learning platform. You can also find contact persons for each course or programme in the on-line catalogue.

 

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Contact form

Your message will be sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. Our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.