Do you need individual guidance to plan your future studies? Maybe you are studying courses to reach a degree? Contact a general study counsellor at the Student Services. Read more here about how we can help you.
We have a duty of confidentiality and do not pass on personal information without your consent.
Telephone hours are closed 26 June – 4 August. Welcome back 7 Augusti.
Digital drop-in is closed 26 June – 4 August. Welcome back 11 Augusti.
Drop-in in Infocenter is closed 26 June – 11 August. Welcome back 15 Augusti.
From late June it is not possible to book a meeting with a general study counsellor. In August, you are most welcome back. You can book a meeting 14 days in advance. For more infomation and links to the booking site, please see below.
Telephone hours
Mondays and Fridays 11:00-12:00
Call us at +46 90 786 72 70
Closed on following days:
5 June
16 June
23 June
Drop-in on campus in Infocenter
Drop-in hours
Tuesdays and Thursdays at 12:00-13:30
Closed on following days:
30 May
6 June
13 June
15 June
Digital drop-in hours
Fridays 13:00-14:00
When connecting to drop-in you will be placed in the waiting room, and we will help you as soon as possible. If the message “The meeting has been locked by host” would occur, it is because the queue is too long. Please try again during our next drop-in hours or call us during the telephone hours.
Closed on following days:
16 June
23 June
Here you can book digital meetings or telephone meetings with a general study counsellor.
Save the confirmation e-mail on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting if you have booked a digital meeting. Please check your spam filter if you can’t find the confirmation e-mail. Add the sender to your safe list to make sure you receive further e-mails.
You can book a meeting 14 days in advance. Available appointments are released continuously and due to cancellations sometimes at short notice.
Book a digital meeting or a telephone meeting here
Book a meeting in Infocenter on campus
Here you can book a meeting with a general study counsellor in Infocenter at Campus Umeå.
You will receive a confirmation e-mail on your booking – save the e-mail. That e-mail includes a link for rescheduling. Please check your spam filter if you can’t find the e-mail. Mark the sender as secure, to ensure that you get future e-mails.
If you are ill, please cancel your booking or contact us to reschedule to a digital meeting.
You can book a meeting 14 days in advance. If you can’t see any available appointments, it means we are currently fully booked. Available appointments are released continuously and due to cancellations sometimes at short notice.
Please use the contact form below to describe your question.
A study counsellor in your department provides more detailed information and guidance in relation to the department's own degree programmes and single subject courses. For example, course selections within a programme, course literature, exams or specific questions about approved leave from studies or non-completion of studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.
To find contact information to study counsellors at your department please visit the department website here or your digital learning platform. You can also find contact persons for each course or programme in the on-line catalogue.
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