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General study guidance

Do you need individual guidance to plan your future studies? Maybe you are studying courses to reach a degree? Contact a general study counsellor at the Student Services. Read more here about how we can help you.

The general study counsellors may help you with questions about

  • how to plan your future studies
  • uncertainty about your current choice of education
  • entry requirements or selection rules and procedures
  • rights and obligations as a student or degree regulations
  • general questions about approved leave from studies or non-completion of studies
  • general questions about studies abroad

We have a duty of confidentiality and do not pass on personal information without your consent.

Contact a general study counsellor

Closed 1 July – 9 August

During 1 July – 9 August it is closed at the gerenral study guidance.

Please contact Infocenter if you have study related questions during this period. You can use the contact form below or call 090-786 50 00.

Below you will find our current opening hours.


Mondays 10:00–11:00

Call us at +46 90 786 72 70

Altered opening hours:

  • 1 July – 9 August - Closed

Drop-in on campus in Infocenter

Wednesdays 13:30–15:00

Find your way to Infocenter

Altered opening hours:

  • 19 June - 13:00-14:30
  • 26 June – 9 August - Closed

Book a digital meeting or a telephone meeting

Here you can book digital meetings or telephone meetings with a general study counsellor for study information or for start-up of an individual guidance process. If needed, you can then book longer sessions with the study counsellor.

Save the confirmation e-mail on your booking! It includes a link for rescheduling/cancelling. It also includes a link to the meeting if you have booked a digital meeting. Please check your spam filter if you can’t find the confirmation e-mail. Add the sender to your safe list to make sure you receive further e-mails.

You can book a meeting 7 days in advance. Available appointments are released continuously and due to cancellations sometimes at short notice.

Book a digital meeting or a telephone meeting here

Send us a written question

Please use the contact form below to describe your question.

Study counsellors for programmes and courses

A study counsellor in your department provides more detailed information and guidance in relation to the department's own degree programmes and single subject courses. For example, course selections within a programme, course literature, exams or specific questions about approved leave from studies or non-completion of studies. These study counsellors are also the persons to turn to if you are considering an application for transfer of credits or options after studying a certain programme.

To find contact information to study counsellors at your department please visit the department website here or your digital learning platform. You can also find contact persons for each course or programme in the on-line catalogue.

Contact form

Your message will be sent to Infocenter at Umeå University. They will pass your message on to the person concerned. Please check your junk mail, to make sure you get our e-mail response. Our e-mails sometimes get stuck in the anti-spam filter.

Please be aware that the University is a public authority and that what you write here can be included in an official document. Therefore, be careful if you are writing about sensitive or personal matters in this contact form. If you have such an enquiry, please call us instead. All data will be treated in accordance with the General Data Protection Regulation.


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Latest update: 2024-06-14