If you are renting a room via the Umeå University Accommodation Service, please take this information into account while planning your arrival in Umeå.
Everything you need to know about the recommended arrival day for new international students starting in the autumn semester 2025 can be found on this webpage.
When planning for your arrival please consider our recommended arrival days 25 and 26 August, 2025. During that day we have extra services available to make it easier for you to get to your new home.
If you have signed a contract for a housing from the University's service, 25 or 26 August is the first day of your housing contract and the earliest you can pick up your keys and get access to your room. You can of course arrive at a later date.
Information to students renting with the University's service will be sent out by e-mail in the end of June.
You can pick up your keys at Infocenter, Universum Building on Campus on Arrival Day, 25 or 26 August 2025, and after that on weekdays during normal opening hours. Please have your passport ready to identify yourself. Please also note that in order to collect your keys, you need to have paid your first rent.
Should you arrive when Infocenter is closed, you can ask a friend to pick up your keys. If so, please inform the Accommodation Service at least 2 days prior to your arrival. Contact us via housing@umu.se. Also inform your friend that he/she needs to show his/her passport/ID-card when picking up the keys.
There are two railway stations in Umeå:
If possible, our recommendation is to get off at the Umeå Östra station. It is about 10 minutes walking distance away from the Infocenter. From the Umeå Centrum station you would have to walk to Vasaplan from where the local buses take off, and take any bus that goes towards the ‘University Hospital’ and get off at that stop. From there you will have a 5 minute walk to the Infocenter, Universum.
Information about time tables and purchasing tickets for the buses can be found on the website for the local buses.
Tickets can be purchased via your mobile phone (use the app Ultra - Umeås lokaltrafik) or by credit/debit card. Buses in Umeå do not accept cash.
You can also find more information and buy tickets at the offices for travel information (Reseinfo) located at the hospital and at Vasaplan.
We have compiled a list of stops for the local buses located on campus or close to campus as well as which bus lines stop at which bus stop.
The Orientation for international students is designed to help you become acquainted with life in Umeå and studies at our university. We strongly recommend that you arrive in time for the Orientation.
Orientation webpage
If you are arriving outside of office hours or if you have not managed to secure housing before your arrival, we advise you to make an advance booking with one of the Youth Hostels in town. To make sure you have somewhere to stay during the first couple of days contact one of the following agencies:
Hostels in the surrounding area:
Visit Umeå
