Information for students, faculty and staff regarding COVID-19. (Updated: 21 October 2020)

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Arriving and moving in

Please take this information into account while planning your arrival in Umeå.

Planning your Arrival 

Before you make any travel arrangements you should wait until your Offer of Housing is sent to you. Information about your arrival will be in your offer of housing letter that you should receive around one-two months before the start of the term. We recommend that you attend the Orientation, which – for the spring term – normally begins the same day as the term starts and – for the autumn term – a few days before the start. The earliest date that you can move in is the first day of the contract.

The recommended arrival day for the spring term 2021 is scheduled to 17 January.

Information about Orientation for international students  

Getting your Keys

On the recommended arrival days 24 and 25 August the following applies:

If you arrive by airplane at Umeå Airport, you will receive the keys at the airport.
The International Housing Office reception at the airport will be open from 9 am until 8 pm on the recommended arrival dates.

If you arrive by train, bus, or car you should go to Infocenter Universum.
At Infocenter you can pick up your keys the following hours: 9 am, 12 noon, 3 pm, 6 pm.

You can pick up your keys provided that you have signed your housing contract according to the instructions in either the email Arrival Day Information or the video regarding the signing of the contract, below.

Signing the contract

On arrival after 25 August the following applies

You can collect your envelope with the keys from 9 am until 4 pm on 26, 27, and 28 August at Infocenter Universum. Thereafter, our opening hours will be the regular ones, i.e. Monday, Tuesday, Thursday 09:30-12:00, Wednesday 12:30-15:00.

Please note, that we will not be available in person, only through email and phone. However, if you really need to meet us, you are welcome to book an appointment.
Please note that you will have access to your accommodation, at the earliest, from the first day of your contract. If you arrive outside opening hours, we recommend that you arrange accommodation at a hostel the first night.
Please read through the Terms of Tenancy thoroughly before you sign your contract. You can find them on the back-side of your contract, and also at the bottom of the following webpage:

Applying for housing

How to Find Us

The International Housing Office is located at Infocenter Universum. For directions and more information on how to find us, please see the information about buses and Campus Umeå below.

Umeå Local Bus Information
Buses to Umeå Airport (Flygbuss)
Route Network

Film: Arrival in Umeå by train
Arrival in Umeå by train

Local Bus Stops on Campus

Växthuset (Greenhouse): 2, 5, 8, 72
Iksu-hallen: 2, 72
Skidspåret: 2
Samhällsvetarhuset (Social Sciences Building): 1
University Hospital: 1, 5, 8, 9
Universum: 2, 5, 8, 9

Infocenter Universum