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Arriving and moving in

Please take this information into account while planning your arrival in Umeå.

Before you come to Umeå


Step 1: Create an account (My pages)

When you have been admitted to studies at Umeå University, you need to create an account (My Pages) in the housing web portal system, and then join the queue. The link to My Pages can be found on the last page of your Notification of Selection Results.

Step 2: Plan for your arrival

When planning for your arrival please consider our recommended arrival day/s. During these days we have extra opening hours and services available to make it easier for you to get to your new home. The recommended arrival day for autumm semester 2022 is preliminary 22 August.

Step 3: Tell us when and where you are coming

In order to help us plan for arrival day/s, it is important that you fill in the Arrival Confirmation form and tell us your arrival day and time, and your means of transportation.


Getting your keys: Arrival by plane

Arrival by plane on the recommended arrival day/s

You can pick up your keys at Infocenter, Universum Building on Campus during opening hours that have been announced beforehand. Please have your passport ready to identify yourself.

Should you be arriving when Infocenter is closed, you can ask a friend to pick up your keys. If so, please inform Infocenter. Also inform your friend that he/she needs to show his/her passport/ID-card when picking up the keys. 

Note: If you arrive after Infocenter’s opening hours, you can pick up your keys from the airport staff. 

Should you be arriving before recommended arrival day/s, you will have to arrange accommodation yourself.  

Bus shuttle

During the recommended arrival day/s, we are pleased to offer a bus shuttle from the airport. The bus shuttle is only available on the recommended arrival day/s.

Arrival by plane outside the recommended arrival dates

You can pick up your keys at Infocenter at Universum. Infocenter opening hours. 

A few alternatives:

  • There are taxis available at the aiport. If you want to make sure there is a taxi for you, you can book a taxi in advance. A taxi to 'Universum' takes around 10-15 minutes and costs about SEK 300.
  • The airport bus (nr. 80) stops at Vasaplan, which is in the city centre. There is an automat/slot-machine next to the main airport entrance where you can purchase a ticket. At Vasaplan you need to change to a local bus that takes you to your location. With the airport bus ticket, you have a free transfer within 2 hours, to go with a local bus. The closest bus stop to Infocenter is 'Universum'. For more information read: Travelling by bus in Umeå

Getting your keys: arrival by train, bus, ferry or car

Arrival on the recommended arrival dates

You can pick up your keys at Infocenter, Universum Building on Campus during opening hours that have been announced beforehand. Please have your passport ready to identify yourself.

Arrival outside the recommended arrival dates

You can pick up your keys at Infocenter Universum. Remember to check the Infocenter opening hours.

Arrival by train

There are two railway stations in Umeå:

  • Umeå Östra (East)
  • Umeå Centrum (Centre)

If possible, our recommendation is to get off at the Umeå Östra station. It is about 10 minutes walking distance away from the HO/Infocenter. From the Umeå Centrum station you would have to walk to Vasaplan from where the local buses take off, and take any bus that goes towards the ‘University Hospital’ and get off at that stop. From there you will have a 5 minute walk to the HO, at Infocenter, Universum.

Arriving in Umeå by train

Travelling by bus in Umeå

Time tables and purchasing tickets 

Information about time tables and purchasing tickets for the buses can be found on the website for the local buses.

Tickets can be purchased via your mobile phone (use the app Ultra - Umeås lokaltrafik) or by credit/debit card. Buses in Umeå do not accept cash.

You can also find more information and buy tickets at the offices for travel information (Reseinfo) located at the hospital and at Vasaplan.

Local bus stops on campus

We have compiled a list of stops for the local buses located on campus or close to campus as well as which bus lines stop at which bus stop.

  • Växthuset (Greenhouse): 2, 5, 8, 72
  • Iksu-hallen: 2, 72
  • Skidspåret: 2
  • Samhällsvetarhuset (Social Sciences Building): 1
  • Universitetssjukhuset (University Hospital): 1, 5, 8, 9
  • Universum: 2, 5, 8, 9

Attend the Orientation for international students

The Orientation for international students is designed to help you become acquainted with life in Umeå and studies at our university. We strongly recommend that you arrive in time for the Orientation.
Orientation webpage

Infocenter Universum

Directions to Infocenter

Temporary Accommodation

If you are arriving outside of office hours or if you have not managed to secure housing before your arrival, we advise you to make an advance booking with one of the Youth Hostels in town. To make sure you have somewhere to stay during the first couple of days contact one of the following agencies:


STF (in Swedish)


Hostels in the surrounding area:
Visit Umeå