Please take this information into account while planning your arrival in Umeå.
Planning your Arrival
Before you make any travel arrangements you should wait until your Offer of Housing is sent to you. Information about your arrival will be in your offer of housing letter that you should receive around one-two months before the start of the term. We recommend that you attend the Orientation course, which normally begins a few days before the start of the term. The earliest date that you can move in is the first day of the contract.
The recommended arrival day for the spring term is 14 January. The International Housing Office will be open from 14:00–24:00 that day. The rest of the week, 15–19 January, we will extend our opening hours: 09:00 until 16:30.
Henceforth, the International Housing Office's ordinary opening hours apply: Monday, Tuesday and Thursday, 09:30-12:00, and Wednesday at 12:30–15:00
Getting your Keys
When you arrive in Umeå you will first need to visit the IHO to pick up your keys and sign your housing contract. On the recommended arrival day(s) we will arrange you in groups of seven and provide you with information necessary for you as a tenant. For the information to run smoothly and quickly, please read through the Terms of Tenancy thoroughly before you come to Umeå. Please be prepared that the actual contract signing will take approx. 20 minutes. Add to that some waiting time. You will have access to your accommodation, at the earliest, from the first day of your contract. Normally if you are staying a full term this means from the Arrival Day arranged a few days prior the term starts. See information sent to you for more details and IHO opening hours. If you arrive outside opening hours, we recommend that you arrange accommodation at a hostel the first night.
How to Find Us
The International Housing Office is located at Infocenter Universum. For directions and more information on how to find us, please see the information about buses and Campus Umeå below. In order to make it easier for you to find us, temporary signs will be placed out in the adjacent area during the arrival period.