Information for students, faculty and staff regarding COVID-19. (Updated: 29 May 2020)

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In order to access the central IT systems at Umeå University, you need a user account, an Umu-id. You will receive a user account after you have been admitted to studies at Umeå University, and you will need to activate it before you can use it to sign in.

Umeå University offers all active students a user account. The user account gives you access to our wireless networks, to the learning platforms Cambro and Moodle, and to information and personal services that apply to your studies such as to register for courses, sign up for examinations, get certificates of your studies, or apply for a degree. You will also be given an email address which you can access via

You also need to have your user account before you can get the Umu card. It is therefore important that you activate your account as soon as possible.

Activate your Umu-id

You can activate your Umu-id through the activation guide.

Account at

You can activate your Umu-id using your account from one week before the term starts.

Activation guide

Account at eduID

You can activate your Umu-id using your account at eduID.

Activation guide

I need a new activation code

I need a new activation code since I miss an activation code and an account at or eduID.

Information for exchange students

If you have been admitted to Umeå University as an exchange student, you will be provided the necessary information on how to activate your user account upon your arrival.


When you activate your user account, you are given a username. For students, your username also forms your university email address.

For example: the person with the username aonmus95 has the email address

Forgot your password or username?
Forgot your password or username?

Retrieve your password and username or change password through the activation guide in Servicedesk.

New student
New student

Here you will find useful information as a new student.


Frequently asked questions about admission results, user account and more.