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Frequently asked questions

On this page you will find answers to questions frequently asked, regarding admission, notification of selection results, accommodation, user account and other issues relevant for new students at Umeå University.

Who to contact for different questions

I have a disability and wish to know more about the support available for me

Via the link below you will find more information about the support available for students with disabilities. You will also find contact information on that page.

Support for students with disabilities

I would like to talk to a study counsellor

At Student Services there are study counsellors available for all students. Find more information via the link below.

Study guidance

Notification of selection results and welcome letter

How do I reply to my Notification of selection results?

If you have applied to Umeå University for studies with the application deadlines 15 April or 15 October, you must reply to your Notification of selection results at universityadmissions.se to keep your place in the course or programme.

Log in to 'My pages' on universityadmissions.se, go to 'Applications', and follow the instructions. You should click the 'Yes' box for the alternatives that you'd like to keep and 'No' for the ones you don't wish to keep.

If you see "Reserve" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme.

If you are an exchange student, or have applied for studies with the application deadlines 15 January or 15 August, you shall not reply to your Notification of selection results if you have been admitted.

If you, however, decide not to attend the course/programme you've been offered a place in, please be sure to decline your offer. Log in to your account at 'My pages' on universityadmissions.se, go to 'Applications' and follow the instructions. You should click "I wish to decline this offer" next to the course or programme you want to decline.

It's important to decline your offer as soon as you know you will not be attending. This makes the place available for students on the waiting list.

If you see "Reserve" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme.

About Notification of selection results at Universityadmissions.se

What date does the term start?

Key Dates and Deadlines

Start and end dates for other terms are available in the Academic Calendar.

I haven't received a welcome letter for my course/programme. Where can I find it?

If you haven't received a welcoming letter through regular mail or e-mail, you may find it at the web page for the course or programme. You will find information about how to find the welcoming letter through the link below. In the course or programme web page, you may also find contact information to the course or programme coordinator if you have questions regarding your coming studies.

Find your welcoming letter

Accommodation

How can I find a place to stay in Umeå?

If you are an exchange student or will be paying a tuition fee for your studies at Umeå University, you will already have received an offer of housing. Others may follow the link below for information on how to find a place to stay.

Accommodation

User account and IT services

What is a user account and why do I need one?

As a student at Umeå University you will get access to a number of systems and web based services such as the learning platform Cambro, information and personal services that apply to your studies, the wireless network, and other. You also need to have activated your user account before you can get the UmU card.

You access these services by signing in with your university user account (Umu-id). As a new student at Umeå University, you need to first activate your user account to be able to sign in.

How do I get access to my user account?

Before you can sign in to your Umu-id (user account) you need to activate it.

If you have applied to Umeå University through Universityadmissions.se and have been admitted to a course or programme, you can activate your Umu-id through your user identity on Universityadmissions.se.

More information on how to activate your Umu-id

Travelling to Umeå

What are the best ways to travel to Umeå?

Umeå is easily accessible via plane, railway, bus, car, and also ferry. 

More information on our "Maps" page.

Social activities

What is "mottagning", "inspark", "nollning", "nolle-p", "phösare"?

Traditionally, many study programmes arrange a reception programme that goes under many different names, like "mottagning", "inspark", "nolle-p" or "phösare". The students having studied a year or more at the programme are the ones arranging the reception, normally as a part of the Student Unions. The purpose of the reception is team building, getting to know each other and to have fun together. If your programme carries the tradition of arranging a reception, you will get more information about it during the first week.

"Reserve" - placed on a waiting list, and late applications

In my Notification of selection results, it says "Reserve" next to the course or programme. What does this mean?

If you see "Reserve" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme.

What are my chances of being admitted when I am placed on the waiting list after the first Notification of selection results?

Unfortunately, it is not possible to say what your chances are to be admitted when you are placed on the waiting list. There are great differences in likeliness that places will be available between different courses/programmes, which means that for some courses/programmes the chances to get admitted are good, and for others it is less likely that you will be admitted. You will need to wait and see the result when the second Notification of selection results is published.

Remember to check the course/programme when you reply to the first Notification of selection results, in order to remain on the waiting list for the course or programme.

I am still on the waiting list after the second Notification of selection results. Might I be admitted?

If vacancies appear at the course or programme after it has started, you may be admitted. If so, you will be contacted by the department responsible for the course or programme. Students will be offered admittance to the course or programme in order by the waiting list. You also need to have checked the course or programme when you replied to the first Notification of selection results, in order to remain on the waiting list for the course or programme.

How do I apply for deferment of studies?

The decision to defer the start of your course may be granted if you have valid reasons to do so.

If you are admitted to a course or a program, and have valid reasons (e.g. social or medical) as to why you can not start the course, you can apply for a deferment. If you are granted a deferment, you are guaranteed a place on the course at a later term. Applications should be submitted to Student Services and must include a copy of the admission letter and certificate confirming your reasons. You can appeal the deferment decision.

Application form for deferment of studies

Can I apply for a course or programme after the application deadline has passed?

If the course or programme still has an "Add" next to it when you search for it at Universityadmissions.se, you can register a late application.

Exchange students: Your course proposal will be quite fixed and binding so it is important to choose courses carefully. We have no add/drop period and course changes after the deadline are only allowed in very specific cases (for example if you have a time table conflict). If you need to change courses you should contact the International Office.

I forgot to reply to my Notification of selection results; what do I do?

If you have forgotten to reply to your Notification of selection results, you must reapply in order to get a chance to be readmitted. You can reapply for a programme if it still has an "Add" when you search for it at Universityadmissions.se. It's important to remember that if you reapply for a lower ranked course or programme, you may be competing for a limited number of places.

Can I appeal a decision that I don't fulfil the qualifications for a course or programme?

You may only appeal decisions made regarding whether you meet the general and specific entry requirements for a specific course or programme.

Late or incomplete applications, cancelled courses or programmes or the selection result - whether or not you were offered a place - do not constitute grounds for an appeal.

Instructions for submitting an appeal

In order to speed up the process and facilitate a fair assessment, you must fill in the appeals form found at universityadmissions.se

Follow these instructions:

  • Enter your data on screen then print out the form.
    Print out a copy of your Notification of Selection Results.
  • Upload your appeals document and Notification at Universityadmissions.se at the 'Documents' tab when you log in to your account.
  • Please note the form is not designed to save your data. Print it directly after completion.

If you do not have access to a scanner, you can also submit your appeals form and notification via regular post. The address is:

Överklagande/Appeals
Antagningsservice
FE 20104
83987 Östersund
Sweden