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Frequently asked questions

On this page you will find answers to questions frequently asked, regarding admission, notification of selection results, accommodation, user account and other issues relevant for new students at Umeå University.

Who to contact for different questions

I have a disability and wish to know more about the support available for me

Via the link below you will find more information about the support available for students with disabilities. You will also find contact information on that page.

Support for students with disabilities

I would like to talk to a study counsellor

At Student Services there are study counsellors available for all students. Find more information via the link below.

Study guidance

Notification of selection results and welcome letter

How do I reply to my Notification of selection results?

Second Application Round

If you have applied to Umeå University for studies with the application deadlines 15 April or 15 October, you must reply to your Notification of selection results at the University Admissions website to keep your place in the course or programme.

  1. Log in to 'My pages'.
  2. Go to 'Applications', and follow the instructions.
  3. You should click the 'Yes' box for the alternatives that you'd like to keep and 'No' for the ones you don't wish to keep.

If you see "Conditionally admitted" next to your course or programme in the Notification of selection results, this means that you have a condition to fulfill before becoming eligible. More information can be found at the University Admissions webpage.

If you see " Reserv" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme.

First Application Round

If you are an exchange student, or have applied for studies with the application deadlines 15 January or 15 August, you do not need to reply to your Notification of selection results if you have been admitted.

If, however, you decide not to attend the course/programme to which you've been offered a place, please be sure to decline your offer.

  1. Log in to your account at 'My pages' on the University Admissions website.
  2. Go to 'Applications' and follow the instructions.
  3. You should click 'I wish to decline this offer' next to the course or programme you want to decline.

It's important to decline your offer as soon as you know you will not be attending. This makes the place available for students on the waiting list.

If you see "Conditionally admitted" next to your course or programme in the Notification of selection results, this means that you have a condition to fulfill before becoming eligible. More information can be found at the University Admissions webpage.

If you see "Reserve" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme.

On the University Admissions website you can find more information about the different Admissions results.

What date does the term start?

Key Dates and Deadlines

Start and end dates for other terms are available in the Academic Calendar.

I haven't received a welcome letter for my course/programme. Where can I find it?

If you haven't received a welcoming letter through regular mail or e-mail, you may find it at the web page for the course or programme.

In the course or programme web page, you may also find contact information to the course or programme coordinator if you have questions regarding your coming studies.

Find your welcoming letter

Accommodation

How can I find a place to stay in Umeå?

If you are an exchange student or will be paying a tuition fee for your studies at Umeå University, you will already have received an offer of housing. Others may follow the link below for information on how to find a place to stay.

Accommodation

User account and IT services

What is a user account and why do I need one?

As a student at Umeå University you will get access to a number of systems and web based services such as the learning platform Canvas, information and personal services that apply to your studies, the wireless network, and other. You also need to have activated your user account before you can get the UmU card.

You access these services by signing in with your university user account (Umu-id). As a new student at Umeå University, you need to first activate your user account to be able to sign in.

How do I get access to my user account?

Before you can sign in to your Umu-id (user account) you need to activate it.

If you have applied to Umeå University through the University Admissions website and have been admitted to a course or programme, you can activate your Umu-id through your user identity on Universityadmissions.se.

More information on how to activate your Umu-id

Email and Office 365

As a student you have access to all of Microsoft Office 365 services for free. When activating your user account, you automatically get access to an email account in Office 365. Your email address will be Umu-id@student.umu.se.
Read more about you email and Office 365 here. 

Travelling to Umeå

What are the best ways to travel to Umeå?

Umeå is easily accessible via plane, railway, bus, car, and also ferry. 

More information on our "Maps" page.

Social activities

What is "mottagning", "inspark", "nollning", "nolle-p", "phösare"?

Traditionally, many study programmes arrange a reception programme that goes under many different names, like "mottagning", "inspark", "nolle-p" or "phösare". The students having studied a year or more at the programme are the ones arranging the reception, normally as a part of the Student Unions. The purpose of the reception is team building, getting to know each other and to have fun together. If your programme carries the tradition of arranging a reception, you will get more information about it during the first week.

"Reserve" - placed on a waiting list, and late applications

In my Notification of selection results, it says "Reserve" next to the course or programme. What does this mean?

If you see "Reserve" next to your course or programme in the Notification of selection results, this means that you've been placed on a waiting list for that course/programme. If a place becomes available, the responsible department will contact you directly. 

What are my chances of being admitted when I am placed on the waiting list after the first Notification of selection results?

Unfortunately, it is not possible to say what your chances are to be admitted when you are placed on the waiting list. The possibility of a place becoming available differs greatly between courses/programmes. This means that for some courses/programmes the chances to get admitted are good, and for others it is less likely. You will need to wait and see the result when the second Notification of selection results is published.
In order to remain on the waiting list for a course or programme, you need to accept the reserve offer in the first Notification of Selection Results. 

I am still on the waiting list after the second Notification of selection results. Might I be admitted?

If vacancies appear at the course or programme after it has started, you may be admitted. If so, you will be contacted by the department responsible for the course or programme. Students will be offered admittance to the course or programme in order by the waiting list. 

How do I apply for deferment of studies?

If you are admitted to a course or a programme and have a valid reason to why you are not able to begin your studies, you can apply for a deferment. To apply for a deferment means that you are applying to postpone the start of your studies until another semester when the course or programme is offered. 
To be granted a deferment, you will need to have a valid reason (e.g. social or medical). Examples of valid reasons include the care of children under one year of age, military or civic service, student union assignments or that your employer has denied or postponed your application for leave for studies. 
Deferment is granted for up to a maximum of 18 months. An application for a deferment with the start of studies must, together with a certificate proving the reasons, be sent to Student Services at Umeå University by email to antagning@adm.umu.se before the education begins, or as soon as possible. 
If you send the application with a certificate via e-mail, all attached files must be submitted as PDF-files. You can appeal the deferment decision. 

Application form for deferment of studies

Can I apply for a course or programme after the application deadline has passed?

If the course or programme still has an "Add" next to it when you search for it at Universityadmissions.se, you can register a late application.

Exchange students: Your course proposal will be fixed and binding so it is important to choose courses carefully. We have no add/drop period and course changes after the deadline are only allowed in very specific cases (for example if you have a schedule conflict). If you need to change courses you should contact the International Office.

I forgot to reply to my Notification of selection results; what do I do?

If you have forgotten to reply to your Notification of selection results, you must reapply in order to get a chance to be readmitted. You can reapply for a programme if it still has an "Add" next to it when you search for it at the University Admissions website. Please note that when you reapply, your application will be considered late. In the case of a late application, the merit rating is based on the day on which the late application was received and not on your upper secondary high school qualifications or academic qualifications.

Can I appeal a decision that I don't fulfil the qualifications for a course or programme?

Please note that it is always possible to first contact the Admission’s Office at Umeå university for a new assessment of your application. You may appeal decisions made on your Notification of Selection Results regarding whether you meet the general and specific entry requirements for a specific course or programme.

Find out more about what admissions decisions you can or cannot appeal, and how to appeal, in the section “Appeals” on the Universityadmissions.se website.
Please note that it is always possible to first contact the Admission’s Office at Umeå university for a new assessment of your application.
You can only submit an appeal after you've read your admissions notification,

Latest update: 2023-10-09