The aim of this course is to help the students understand how to manage operations. Operations are the organization’s core production activities that have to be planned and controlled in order to meet competitive goals. Therefore, the first part of the course is dedicated to how production is linked to the business idea and strategy for creating a competitive advantage. An applied approach follows on how companies design, plan and control product or services, supply chains and production capacity, using tools such as queuing, enterprise and materials planning, total quality management, etc. In the second part, students are required to develop their knowledge and skills by: a) an individual essay where students discuss extant knowledge on an operations topic within contemporary research, and b) a practical group assignment where students design and plan the operations in a small company.
The course is given and examined in English.
Schema/Schedule. The schedule will be available one month before the course starts.